Reference

How Khelo Game Handles Your Privacy

Your account information, payment details, and activity on Khelo Game are handled with care. This policy explains what we collect, why we collect it, and how you can control it — with access depending on your local law and eligible region.

Account Data ProtectedbKash, Nagad, Rocket Transactions SecuredYour Rights, Clearly StatedContact Us Anytime
Khelo Game How Khelo Game Handles Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt promptly.
Live Chat Open the chat window from your account dashboard. Our support team can walk you through data access requests or help clarify what information we hold.
Account Settings Many privacy controls — including communication preferences and session management — are available directly inside your account settings without needing to contact us.
HOW WE PROTECT YOU

Data Handling You Can Check

Payment Data Security Deposits and withdrawals through bKash, Nagad, and Rocket are processed over encrypted connections. We do not store your mobile wallet PIN or full transaction credentials on our servers.
Cookie Controls We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block these through your browser; some features may behave differently if you do.
Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable law. You can request a summary of what we hold at any time.
Your Access Rights You have the right to request a copy of your data, ask us to correct inaccurate details, or request deletion where permitted by local law. Submit requests through live chat or email support.

Common Questions About Your Data

We collect your name, contact details, and the payment method you register — such as bKash, Nagad, or Rocket. Device and session data is also logged to secure your account.

We do not sell your personal data. We share information only with payment processors and service providers necessary to operate your account, and only under strict data agreements.

Payment transaction records are encrypted and retained as required by applicable financial regulations. Your mobile wallet PIN is never stored on our systems at any point.

Yes. Submit a data access request through live chat or email support. We will confirm receipt and provide the relevant information in line with your local data protection rights.

Contact our support team via live chat or email. Deletion requests are handled subject to any legal retention obligations that apply in your region under local law.

Yes, and local Bangladesh data protection rules apply alongside our policy. Availability of certain features and the scope of data processing depends on your eligible region and local law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.